Black Friday is bad for business

By Michelle Steyn Black Friday attracts promiscuous, bargain-hunting customers, which ultimately destroys brand loyalty and throws margin down the drain. Can it be that profitability and customer loyalty are bad for business? Of course not. How, then, can Black Friday be good for business? The discount day hit South Africa’s shores in November of 2012. […]

Retailers ready for Black Friday but consumers urged to spend wisely

By Yogashen Pillay Durban – Retailers are expecting large crowds to descend on stores this Black Friday. However, with another interest rate hike and rising inflation, experts have warned consumers to be cautious with their spending. Andrew Mills, group executive for marketing at Pick n Pay, said the retailer was expecting customers to be hunting […]